Privacy Policy
Last Updated: September 2, 2026At AiVision360, we respect your privacy and are committed to protecting the information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our AI-powered video analytics and video management solutions.
Information We Collect
We may collect information you provide, including your name, business email, phone number, company name, job title, and information submitted through contact forms, demo requests, or support communications.
When you use our platform, we may process video streams, recordings, images, camera metadata, timestamps, alerts, and AI-generated analytics, depending on your configuration and services.
How We Use Information
- Provide and operate AiVision360 services.
- Process video and generate analytics and alerts.
- Provide customer support and technical assistance.
- Maintain platform security and prevent unauthorised access.
- Improve system performance, reliability, and functionality.
- Communicate service updates and respond to enquiries.
Video & AI Processing
AiVision360 may analyse video using artificial intelligence and computer vision technologies to identify configured events, objects, activities, or operational insights. AI-generated results may not always be accurate and should be reviewed appropriately before making significant decisions about individuals.
Customers are responsible for ensuring that their CCTV deployments, notices, permissions, data collection, and retention practices comply with applicable privacy and surveillance laws.
Data Security & Retention
We implement reasonable technical and organisational safeguards, including access controls, encryption, monitoring, and security measures designed to protect information from unauthorised access, loss, or misuse.
Information is retained only for as long as necessary for the intended purpose, contractual requirements, operational needs, or applicable legal obligations.
Your Rights
Depending on applicable law, you may have rights to access, correct, or request deletion of your personal information, or withdraw consent where applicable.